At Lara Expedition, we are committed to delivering your orders safely and promptly so you can focus on your next adventure. Please read the following shipping guidelines to understand how we handle deliveries.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. You will receive a notification once your order has been dispatched. Processing times may vary slightly during high-demand periods or holidays.
2. Delivery Method
We offer Cash on Delivery (COD) as our only payment method. Please ensure someone is available at the delivery address to receive the order and make the payment in full.
3. Delivery Time
Estimated delivery times are:
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Within city limits: 2–5 business days
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Outside major cities / remote areas: 5–10 business days
Delivery timelines may vary depending on your location, weather conditions, or courier delays.
4. Shipping Charges
Shipping fees, if applicable, will be clearly mentioned at checkout before you confirm your order. Occasionally, we may offer free shipping promotions, which will also be highlighted during checkout.
5. Delivery Address
Please ensure all delivery details are accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. Failed Deliveries
If a delivery attempt is unsuccessful due to unavailability of the recipient or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for redelivery.
7. Damaged or Missing Items
If you receive a package that is damaged or appears tampered with, please refuse the delivery and contact us immediately. If an item is missing from your order, notify us within 48 hours of receiving the shipment for resolution.
If you have any questions regarding your shipment, feel free to contact our customer support team at [email protected].